Terms of Service

1. Agreement to these terms

These Terms of Service ("Terms") form a legally binding agreement between you ("you" or "User") and After Clinical Workspace ("After", "we", "our", or "us") governing your access to and use of the platform at https://www.getafter.cc and the companion mobile application (collectively, the "Service").

By creating an account, clicking "I agree", or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

The Service is intended exclusively for licensed mental-health and healthcare professionals. By using After you represent and warrant that:

• You are at least 18 years of age.
• You hold a valid, current license to practise in your jurisdiction.
• Your use of the Service complies with all applicable laws, including HIPAA, state licensing board rules, and professional ethics codes.
• You have the authority to enter into a binding agreement on behalf of any organisation you represent.

3. Description of the Service

After is a clinical documentation platform that enables licensed therapists to record therapy sessions, generate AI-assisted transcripts, and produce structured clinical notes in formats such as SOAP, DAP, and BIRP. The Service includes a web dashboard, a mobile recording application, and a client-facing portal through which clinicians may send structured homework assignments and check-in forms to clients.

The Service is a documentation aid, not a medical device. All AI-generated content (transcripts, clinical notes, assignment suggestions) must be reviewed and approved by a qualified clinician before being used in any clinical context. After does not provide medical or psychological advice and is not a substitute for clinical judgment.

4. Accounts and security

• You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
• You must notify us immediately at legal@getafter.cc if you suspect unauthorised access to your account.
• You may not share your account credentials with any other person. Each clinician must have their own account.
• We reserve the right to suspend or terminate accounts that show signs of unauthorised access or policy violations.

5. HIPAA, patient consent, and PHI

After is a HIPAA Business Associate. We will enter into a Business Associate Agreement ("BAA") with each covered entity or business associate that uses the Service. You are responsible for:

• Obtaining valid, informed consent from each patient before recording any session, as required by applicable law and professional ethics.
• Ensuring that your use of After is consistent with your obligations as a HIPAA Covered Entity or Business Associate.
• Configuring access controls appropriately so that PHI is accessible only to authorised individuals.
• Notifying After promptly if you become aware of any breach or suspected breach involving PHI processed through the Service.

After will not upload or process any session recording that you have not explicitly submitted. We do not access your clinical content except as necessary to deliver the Service or as required by law.

6. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulations, including privacy and healthcare laws.
• Upload content you do not have the right to process, including recordings made without valid patient consent.
• Attempt to reverse-engineer, decompile, or derive the source code of any part of the Service.
• Probe, scan, or test the vulnerability of our systems without express written permission.
• Interfere with or disrupt the Service or servers connected to it.
• Resell, sublicense, or otherwise commercialise the Service without our prior written consent.
• Use automated tools (bots, scrapers, crawlers) to access the Service except through officially documented APIs.

7. Subscription, billing, and cancellation

7b. Portal assignments and client-facing links

The Service allows you to send structured assignments (homework, check-ins, mood scales) to clients through a private, token-gated portal link. You acknowledge and agree that:

• You are solely responsible for obtaining the appropriate consent from each client before sharing a portal link with them and before collecting any responses through the portal.
• Portal links grant access to assignment content and client responses. You must deactivate a portal link promptly if a therapeutic relationship ends or if the client's consent is withdrawn.
• You must not use the portal to collect sensitive information beyond what is clinically appropriate or permitted by applicable law.
• After does not review portal assignment content you create. You are responsible for ensuring that assignments are clinically appropriate and comply with applicable ethics codes.

8. Intellectual property

Our IP. The Service, including all software, design, trademarks, and underlying AI models, is owned by After and protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable licence to use the Service solely for your own clinical documentation purposes.

Your content. You retain all ownership rights in the clinical content you create through the Service (session recordings, transcripts, notes). You grant After a limited licence to process your content solely to provide and improve the Service, as described in our Privacy Policy. We do not use individually identifiable PHI to train third-party AI models.

9. Third-party services

The Service integrates with third-party providers including Supabase (infrastructure), OpenAI (transcription), Anthropic (note generation), Resend (email), and Paddle.com (billing). Your use of the Service is also subject to those providers' terms. We are not responsible for the availability or conduct of third-party services. No individually identifiable PHI is transmitted to Paddle — billing interactions are limited to account identifiers and payment metadata.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT AI-GENERATED CONTENT IS ACCURATE, COMPLETE, OR SUITABLE FOR CLINICAL OR LEGAL USE. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND APPROVING ALL GENERATED CONTENT BEFORE INCORPORATING IT INTO A PATIENT RECORD OR CLINICAL DECISION.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AFTER AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO AFTER IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100 USD.

12. Indemnification

You agree to indemnify and hold harmless After and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, your violation of any applicable law or regulation, or your infringement of any third-party right.

13. Termination

We may suspend or terminate your access to the Service immediately, with or without notice, if you materially breach these Terms or if required by law.

Upon termination, your right to use the Service ceases. You may request an export of your clinical content within 30 days of termination. After that window, we may delete your data in accordance with our retention policy.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or the Service shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in English. You waive the right to participate in a class action lawsuit or class-wide arbitration.

15. Changes to these Terms

We may update these Terms at any time. Material changes will be communicated by email and by updating the effective date above. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

16. Contact

For questions about these Terms: